FAQ
Check the most frequently asked questions. If you need any clarification, feel free to Contact us
General
What services does SumSam Creative Designs offer?
We offer a wide range of creative and printing services, including graphic design, digital printing, signage, banners, promotional products, embroidery, screen printing and laser cutting. We provide customised solutions for individuals, businesses, events and organisations.
Where are you located?
We are based in Phoenix, Durban, KwaZulu-Natal, and provide printing and branding services to customers throughout South Africa.
Do you offer custom designs?
Yes. We can create custom designs based on your requirements, branding and preferred style. If you already have artwork, you can also send it to us for printing or production.
How do I place an order?
You can contact us through WhatsApp, phone or our website. Send us the details of what you require, including the product, quantity, size, artwork and any other specifications. We will provide a quotation based on your requirements.
Do I need to pay before my order is produced?
Production requirements may vary depending on the order. Payment or a deposit may be required before production begins. The applicable payment terms will be confirmed when your quotation is accepted.
How long does an order take?
Turnaround time depends on the type, quantity and complexity of the order. We will provide an estimated completion time when your order is confirmed. Urgent orders may be accommodated depending on our production schedule.
General
What services does SumSam Creative Designs offer?
We offer a wide range of creative and printing services, including graphic design, digital printing, signage, banners, promotional products, embroidery, screen printing and laser cutting. We provide customised solutions for individuals, businesses, events and organisations.
Where are you located?
We are based in Phoenix, Durban, KwaZulu-Natal, and provide printing and branding services to customers throughout South Africa.
Do you offer custom designs?
Yes. We can create custom designs based on your requirements, branding and preferred style. If you already have artwork, you can also send it to us for printing or production.
How do I place an order?
You can contact us through WhatsApp, phone or our website. Send us the details of what you require, including the product, quantity, size, artwork and any other specifications. We will provide a quotation based on your requirements.
Do I need to pay before my order is produced?
Production requirements may vary depending on the order. Payment or a deposit may be required before production begins. The applicable payment terms will be confirmed when your quotation is accepted.
How long does an order take?
Turnaround time depends on the type, quantity and complexity of the order. We will provide an estimated completion time when your order is confirmed. Urgent orders may be accommodated depending on our production schedule.